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Hi Pepper vs ServiceTitan
ServiceTitan is built for large operations — 10+ technicians, dedicated dispatchers, office managers, and enterprise integrations. Hi Pepper is built for small service businesses that want to run everything from their phone, from a single chat, without hiring an admin or paying enterprise rates.
What is ServiceTitan?
ServiceTitan is an enterprise-grade field service management platform built for HVAC, plumbing, electrical, and roofing companies with large technician fleets, dispatch teams, and dedicated office staff.
Hi Pepper vs ServiceTitan — Full Feature Comparison
Who Each Tool Is Built For
ServiceTitan is the right choice for HVAC, plumbing, and electrical companies with 10+ technicians, a dedicated office team, and the budget and bandwidth for a full enterprise rollout. It's the industry standard for companies doing $2M+ in annual revenue.
Hi Pepper is for the owner-operator and small teams (1–8 technicians) who need real business management without the $400+/month enterprise price tag or a dedicated admin to run the software. If you're the one turning the wrench AND running the business, Hi Pepper fits how you actually work.
Why Switch from ServiceTitan?
- ✓You're paying for enterprise features you don't use
- ✓No office admin to manage the ServiceTitan dashboard
- ✓Setup took weeks and training was required for every new hire
- ✓You want the same scheduling and invoicing power at a fraction of the cost
Hi Pepper vs ServiceTitan — Common Questions
Can Hi Pepper replace ServiceTitan for a small HVAC business?+
For a 1–5 technician HVAC operation, Hi Pepper covers the core business needs: job scheduling, invoicing with card payments, expense and profit tracking per job, and automated review requests. What Hi Pepper doesn't have is ServiceTitan's dispatch board, payroll module, or deep inventory management. If your operation needs those, ServiceTitan (or a mid-tier alternative like Housecall Pro) may still be the better fit.
How much can I save by switching from ServiceTitan to Hi Pepper?+
ServiceTitan's entry tier starts at approximately $398/month. Hi Pepper starts at $49/month. For a 2-3 technician operation, that's a saving of $350–$500/month ($4,200–$6,000/year) while retaining the core scheduling, invoicing, and CRM functionality your business actually uses daily.
Does Hi Pepper work for multi-technician teams like ServiceTitan does?+
Yes, for small teams. The Essentials plan ($79/month) supports up to 3 users; the Growth plan ($149/month) supports up to 8. Every job lives on a shared board the whole team can see. A full enterprise dispatch board is a roadmap feature.
What happens to my data if I leave ServiceTitan for Hi Pepper?+
Export your customer and job history from ServiceTitan before canceling, then bring your client list into Hi Pepper — and if you get stuck, email us and we'll help you through the import directly. ServiceTitan does not make data export easy — request it in writing before your contract end date.
Try Hi Pepper free for 14 days
No credit card. No setup fee. Cancel any time.
Your first job booked from chat in under 60 seconds.